Return & Refund Policy

At [Brand Name], we care about our customers. If you are not completely satisfied with your purchase, please see below for our Return & Refund Policy.

1. Return Eligibility

You can request a return if:

• The product received is damaged or defective.
• The product is the wrong one.
• The product is missing parts, if applicable.
• The product has not been used or washed and has tags on it and is in its original packaging.
• Return requests must be made within 7 days of receiving the order.

2. Non-Returnable Items

Some items will not be accepted for return unless they are damaged or sent incorrectly, such as:

• Used, washed, or altered items.
• Items returned without original tags or packaging.
• Personal care and hygiene-sensitive items (if applicable).
• Products marked as Final Sale or Non-Returnable.

3. Return Process

4. Refunds

When we receive the returned item, we will inspect it and let you know about your refund status.
After approval, we will process the refund to the original payment method within 24 hours, depending on the bank or payment provider.
Shipping charges are non-refundable unless the return is made due to our error.

5. Exchanges

Exchanges will be provided upon request for qualified items, stock providing.
If there is no replacement available at the moment, we may refund you the money or provide store credit.

6. Damaged or Incorrect Products

If you receive a damaged or incorrect item, please inform us within 48 hours of delivery along with your order details and some pictures of the product.
Based on your request, we will get back to you.

7. Cancellation of Orders

Orders can be cancelled before they are shipped. Once the product is dispatched, cancellation will not be possible.