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Reach out about orders, styling advice, or anything else — we're here for you.

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about style

Have a question about sizing, an order, or just want to say hi? Our team responds within 24 hours — usually sooner.

Email us hello@vessa.store

Response time Within 24 hours

Headquarters New Delhi, India

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VESSA Store

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Connaught Place, New Delhi, Delhi 110001

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Everything you need to know.

How do I choose the right size?

Each product page includes a detailed size chart to help you find the best fit.

Do you offer free shipping?

Yes, we offer free shipping on all orders above ₹999.

What is your return policy?

We offer easy returns within 7 days of delivery. Items must be unused and in original packaging.

How long will it take to receive my order?

Orders are usually processed within 1–2 business days and delivered within 5–7 business days, depending on your location.

Can I track my order?

Absolutely. Once your order is shipped, you’ll receive a tracking link via email or SMS.

Can I exchange my product for a different size?

Yes, size exchanges are available subject to stock availability.